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All our items are handmade from eco materials of high quality by the brand craft team under the guidance of the designer. Final price of your order will be calculated during checkout when you enter the country of your destination. All orders are carefully packed in our facilities and all of them should arrive in perfect conditions.
We accept the following payment methods:
- Credit card (VISA, MasterCard, American Express and other international credit cards)
Knob4Door ships worldwide. All orders are shipped within 48 hours of the order being placed. This may vary during weekends and holidays. In the case of this not happening, you will be notified by our Customer Service team and you will be given an estimated shipping date. The shipping period depends on your destination. As soon as your order is made, we will send you a confirmation email with the tracking number of your order.
You can cancel your order or make changes in it within 24 hours from the time you place it. Any change of your order including shipping address and any cancellation can be made only before your order has been shipped. In case if you want to make some changes to your order, please, contact us by email: firstname.lastname@example.org.
According to legal requirements you have 30 days from the date you receive your order to return any items in case if there is a defect. If something isn’t quite right, we’ll give you a full refund by the same method you used to pay. Please, take a note that we refund items at the price you bought them - this includes sale items. We don’t offer online exchanges, but you always have the option of placing a new order to get the right item.
To proceed with the return process just follow these simple steps: