Política de devoluciones

Refund Policy
We want to inspire and delight you with your shopping with Knob4door. However, you may return your item within 30 days of delivery for a full refund only in case if the item is damaged or defective which must be proven with the photo that you can send us via email: myernesto@ernestodebarcelona.com

Also return should meet the requirements of our refund policy: 

You may return new items sold and fulfilled online by Knob4door within 30 days of delivery for a full refund.
Contact us via email myernesto@ernestodebarcelona.com to initiate a return. You'll need to provide photo of defective goods, your order number and contact details.
Items should be returned in their original product packaging with the original product tags attached. Include a copy of your shipping confirmation email or order confirmation email in the package.
Ship the return package to:
Montseny 17
08338, Premia De Dalt
Barcelona, Spain
All shipping return charges must be pre-paid.
We refund you the same way that you initially paid for your order excluding any delivery charges within 15 business days of receiving your returned item.