Privacy Policy

PERSONAL INFORMATION THAT WE COLLECT AND WHY WE COLLECT IT

Knob4Door site is compliant with the data protection and user privacy legislation set out by many other countries and territories as well. We collect and use personal information for the reasons that we mentioned below. However, we provide you with an opportunity to delete your personal information from our database. In this case, please, contact us by email: contact@knob4door.com.

When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you purchase something from our online shop we collect the personal information you give us such as your name, address and email address for the specific reason only.

Site visitation tracking

We use Google Analytics to help us learn about who visits our site and what pages are being looked at. Google Analytics records data such as your geographical location, device, internet browser and operating system, however, none of this information personally identifies you to us. Also Google Analytics makes use of cookies, but you can disable cookies on your internet browser that will stop Google Analytics from tracking any part of your visit to pages within this website.

Online shop

Our store is hosted on Shopify. They provide us with the online E-commerce platform that allows us to sell our products to you. Shopify may retain your personal information as reasonably necessary to comply with legal obligations to resolve disputes, prevent fraud and abuse, enforce agreements and/or protect legitimate interests. If you choose a direct payment gateway to complete your purchase, then WIX stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). After your purchase is complete, your purchase transaction information is deleted.

The email address that you submit to us will be forwarded to Shopify who provides us with E-commerce platform in order to send you transactional emails and Mailchimp who provides us with email marketing services to send you informational emails considering new products, shop updates and practical arrangements. Your email address will remain within database of these two providers for as long as we continue to use their services as E-commerce and email marketing platforms or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email contact@knob4door.com.

You don’t have to give us any of this personal information but if you don’t, you may not be able to buy from us.

Email

If you choose to join our email newsletter, your name and the email address that you submit to us will be stored as encrypted data in our database with your explicit consent date and time and then forwarded to MailChimp who provide us with email marketing services. Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you must obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as e-commerce platforms, email marketing providers, payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. These third parties have been carefully chosen and all of them comply with the legislation. However, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers:

Shopify 

MailChimp 

Google 

Stripe

Paypal

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us:

Company Name: LAS RESINAS COLORIDAS SL

Address: Carrer Montseny 17, 08338 Premia De Dalt - Barcelona, Spain

CIF / NIF: ES-B63340491

E-mail: contact@knob4door.com